NICE Systems launches its Contact Center Fraud Prevention solution, which tracks fraud patterns and screens all phone interactions for fraud against a watch list of known fraudsters. The solution brings together NICE Actimize’s extensive expertise in fraud with NICE’s years of experience in the contact center. The solution can be deployed as a standalone contact center solution or as part of the NICE Actimize enterprise fraud offering.
Virtualization, cloud computing, mobility and video are creating a surge in East/West traffic in the enterprise data center. As data centers scale core networks from 10Gb to 40Gb and 100Gb, interface speeds could grow as much as 50 times due to...
Ruckus Wireless, Inc. has unveiled what it claims is the first Cloud-based Smart Wi-Fi Access Management Service (SAMS) that combines the scale, efficiencies and cost-effectiveness of Cloud-based services with Smart Wi-Fi products and technology to...
Dell released a new virtualized storage accelerator appliance called Fluid Cache for SAN on Tuesday, designed to help customers keep data-intensive applications working quickly under load. The announcement, which was made at Dell's Enterprise...
Vulnerabilities hidden within copious lines of code and stealthy data breaches are hard to detect, more so when an organization lacks the tools and capabilities to discover them. But a data breach is often a telltale sign of a poorly designed web...
SAP reported a strong growth in cloud revenue and fast adoption of its HANA platform in the first quarter, while its software revenue dipped from the same quarter in the previous year. The business software company said Thursday its revenue grew...
As next generation software-defined networking (SDN) solutions emerge, organizations planning to deploy new web-scale applications, virtualized environments and software-defined infrastructures need to find new ways to scale and optimize performance...
Some cloud storage providers who hope to be on the leading edge of cloud security adopt a "zero-knowledge" policy in which vendors say it is impossible for customer data to be snooped on. But a recent study by computer scientists at Johns...